Wiener osiguranje Case study

Combis experts have enabled the transition to a secure API-centric business model for one of the leading insurance companies in the country.

Business challenge

Around 650 employees at over 80 points of sale throughout Croatia are at the service of their clients – from quality consultancy services on selecting the appropriate insurance coverage, all the way to fast processing and payment of damages. To cope with daily challenges on the field with ease while working efficiently – available and secure IT background is a must.

Wiener osiguranje, like many other companies, is currently going through the phase of digital business transformation, thus, to create a competitive advantage and additional breakthrough in the market, company approached to the implementation of API service architecture.

“Launch of new services like the mobile app has become easier, more agile and faster, and the security aspect is covered, as well. Prerequisites have been fulfilled for us to truly talk about business digital transformation.”
Josip Miličić, Head of IT Department at Wiener osiguranje

Solution

API or Application Programming Interface is vital in the digital business era and is the key to agile integration. From a technical aspect, the API allows the use of resources or services of one system, by another system in a simple and unified way, regardless of the technology used in the background of an IT solution. Managing the API service lifecycle is a complex task, but with Red Hat technology providing several useful tools, this challenge becomes much easier.

The basis of the whole solution is the Red Hat 3scale API Management Platform, while the complete solution for managing API services can be viewed through two layers – the infrastructure layer and the layer of the API management service itself.

“Together we have overcomed the challenges that modern technologies put in front of the companies in the digital transformation process and thus successfully conducted the first implementation of Red Hat 3scale solution in Croatia.”
Berislav Viljetić, Business Developer Manager, Combis